The situation is created by the high competition. Thus so-called private specialists make on very essential impact. Therefore it is necessary for companies who give such services to know all news about PC hardware and software, expanding a spectrum of services and improving quality and speed of their services to keep afloat, involving new and keeping old clients in the conditions of a rigid competition.
The basic criteria of an estimation is a speed of work and quality of giving services. Almost all participants specify that to achieve constant service and to have constant base of clients it is necessary to perform orders in time, to have flexible price policy and, at last, discounts. For example, "fast" service of one car can monthly cost 100$ for a client, but 10 computers - 80 dollars for one PC.
So, the minimum cost of service of "first aid" is equal on the average to 80 dollars for an hour. Promptness, a time off, Sundays/holidays, raise a price of service in 1,5-2 times. More difficult operations, for example, information recovery will cost 100$ a hour.
User's service costs 40 dollars in an hour (it is possible to buy 20, 30,100 or more 100 hours). It means that though the basic stream of sales is generated by single clients, the companies want to receive the stable monthly income. Company carry out trainings of the masters that, by the way, says that there must be an understanding of necessity of culture of service. And there is one step to corporate culture, that is creation of some standards and market "ripening".
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